All Amazon Renewed Apple iPhone and iPad purchases will come with accessories that may not be original but will be compatible and fully functional. Chargers will be UL-Certified and charging cables will be MFi-Certified (made for iPhone). No headphones or SIM card will be present. Check for carrier compatibility prior to purchase. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box. Product will be restored to its original factory settings and will be in one of the following conditions:

Excellent condition
- Cosmetic condition: Excellent (Screen: no scratches. Body: no signs of cosmetic damage (scratches, dents, etc.) will be visible when the product is held 12 inches away).
- Functional condition: Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided).

Good condition
- Cosmetic condition: Good (Screen: no scratches. Body: light scratches, barely visible when holding the device 12 inches away and imperceptible to touch).
- Functional condition: Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided).

Acceptable condition
- Cosmetic condition: Acceptable (Screen: may have a small number of shallow scratches, invisible when the screen is turned on. Body: light scratches, clearly visible when holding the device 12 inches away and perceptible to touch).
- Functional condition: Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided).

We want you to be delighted with your purchase. If the product does not look or work as expected, you are eligible for a replacement or refund within 90 days of receipt with the Amazon Renewed guarantee. We can also help you troubleshoot technical problems and assist with returns. From ‘Your Orders’, click on ‘Get Product Support’ or click on chat/phone for Amazon Customer Service. Learn more about the Amazon Renewed Guarantee